G.D.P.R. - Sterling Leisure

Monday-Friday 10.00-17.30
Saturday 10.00-12.00
Sunday By Appointment
OPENING HOURS
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Information
G.D.P.R.
Privacy Policy

In accordance with the
General Data Protection Regulations.
This is our formalised privacy policy.​
We are required to notify you of our policy and your rights.​

WHO?
Sterling Leisure (Thames Valley) Ltd.
The administrator stores and process the data you provide.
We do not, and will not, share your data with any other person or organisation.
Unless you specifically ask us to or we are required by law to do so.
Sterling Leisure (Thames Valley) Ltd. will be known as the 'Controller' of the personal data you provide to us.​

WHAT?
The only personal data we store is your Name, Address and E-mail contact address (as provide to us by yourself).
We are always happy to update your details should they change.
Please keep us updated.​

WHEN?
We generally store the data indefinitely (digitally) and seven years if there has been any paperwork generated.
We will deleted the data we hold if you ask us to do so
or if we have any reason to believe you are no longer interested in hearing from us.
You may unsubscribe at any time by contacting us directly on 07836 712712
or through the website: www.sterlingleisure.co.uk​

WHERE?
Data is stored on secure storage to which only Sterling Leisure (Thames Valley) Ltd.
Administrators have access rights and on our office laptop.​

WHY?
We only keep your data when we need to contact you.
You gave us your details when you initial contact us with an enquiry
as to our services and your details have been registered as a client of Sterling Leisure (Thames Valley) Ltd.
Your details will only by be used in the legitimate interest of the client and Sterling Leisure (Thames Valley) Ltd.​

RIGHT OF ACCESS
You have the right to request a copy of the data we hold on you.​

COMPLAINTS
If you are not happy about the way we use or hold your data.
You should complain in the first instant directly to: Sterling Leisure (Thames Valley) Ltd.
(see website contact page for details).
If you are not satisfied with our explanation or solution,
you have the right to complain to the Information Commissioner's Office (ICO).
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